Customer Reviews

Had my Cruze service there recently. Good experience. Work was done in a timely manor.

And I took my truck there to get it repaired the service writer told me that he���d call me the next day when they had it done or if they weren���t going to have it done which he didn���t I had to call them then when I went to go pick up my truck they had damage my brand new runningboards on the side of my truck and they try to talk me into buying the GM runningboards which are a less of a quality built product than what I had on my truck and then they told me that they were gonna call me back two days later and lstill haven���t received a phone call back from them

Disappointed free oil change was expired.

Great Service- with M-6 under repair it was hard to find the dealership- WILL BE BACK FOR MY NEXT OIL CHANGE IN 6 MONTHS-

Your sign states oil change comes with tire rotation and are charged for it they did not rotate mine so I had to ask them to do it shouldn���t have to so they had to take my truck back in and have it done shouldn���t have to it states tire rotation then do it if it���s up to mechanic then don���t charge for it unless they do it

POSTIVE EXPERIANCE

Did not use Todd Wenzel as I live in Alabama and used Sothern here in Foley.

Always friendly and fast

Great Job!

Was greeted as should be. Questions were answered.

Did a great job on getting what I wanted. I liked working with Bod Hirdes .good job thanks

Service was great

Very disappointed that a almost $1300 service that I had done 4 years ago by Todd Wenzel had to be replaced already!

Second time and still the klunk nose isn't fixed. They had my vehicle a week they hear it bit can't figure put what it is. My esc light has come on twice and my traction light. They see it in history and there are bulletins but they can't duplicate so can't fix under extended warrant. I discovered now I have tire valved and the cover over my leg nuts missing. I'm very discouraged and disappointed ����. Tyler my tech was good but I went several days with no updates.

I was very satisfied and give much credit to Jon. He is an extremely good asset to your business. Keep up the good work JON!!!!. He was so sociable and gracious to me as a customer and I really appreciated that.!!!!!

it was nice to have everybody there take time to explain all aspects of buying a new vehicle

Had an appointment and was there for 1.5 hrs for an oil change

Your service and staff are great! I wasn't too impressed with our 2 hour (uncomfortable due to lack of seating because of social distancing) wait to get an oil change though - however, I'm going to try to attribute it to the Pandemic situation. If the pandemic continues I would suggest restrict the appointments or require appointments - whatever it takes to spread out the oil changes so that there aren't so many at one time. COVID or not - this process is severely delayed and so many people waiting leaves a negative impression of the organization. With that being said though - your service staff, sales staff and quality of service is outstanding!!

greeting quickly fast service even gave me a free car wash and a $29 off coupon

Our salesman is great always takes care of us